BRING UNIFIED COMMUNICATIONS AS A SERVICE TO MARKET RAPIDLY
Offer your customers a full range of cloud-based advanced communications and collaboration capabilities—anywhere, anytime, on any device. Build fast with Avaya’s extensive and customizable capabilities. Our unified communications and contact center applications are based on a single unified Avaya Aura® platform that lets you deliver individual services or comprehensive collaboration solutions to your clients.
Our cloud-enabled solution for Unified Communications as a Service is licensed on a utility model where you pay only for licenses used by your customers, not for additional unused capacity. Provision systems to expand with capacity needs—but don’t incur significant upfront costs. When you don’t pay for idle capacity, you gain greater control over cash flow and expenses.
1. Single, Scalable Platform Based on Avaya Aura®
Using the Avaya Aura platform for both unified communications and contact center lets you address multiple segments without the complexity of managing multiple platforms from different vendors. Scale flexibly and easily to lower costs and simplify your environment.
2. Utility Pricing
With a flexible pay-as-you-sell model, you don’t pay for unused capacity. Provision systems to accommodate the dynamic needs of your customers without incurring significant upfront costs. Match expense with revenue and gain greater control over your cash flow and costs.
3. Multi-Tenancy with a Single, Centralized Administration Overlay
Avaya hosted solutions are managed with Avaya Control Manager. This tool delivers multi-tenancy with centralized management and administrative segmentation, helping you lower costs and simplify management.
Create a Truly Differentiated Offering
Deliver cloud services for all sizes of enterprises—all from the same platform. Deliver Avaya and non-Avaya applications centrally through administrative segmentation and session-based privacy controls. Launch a variety of applications including UCaaS, CCaaS, and VaaS. Integrate with other applications by using open standards, extensive APIs, and customization capabilities. Customize applications for BYOD and deliver a full breadth of standards-based endpoint support. Use multi-tenant capabilities to optimize your infrastructure for your entire customer base.
Provide Key Unified Communications Capabilities to Your Customers
Avaya supports complete functionality for unified communications, so you can build the offerings you need.
- Comprehensive, SIP-based, secure end-user voice and video.
- Rich presence and IM capabilities across a wide range of business environments.
- Texts, emails, voicemails and instant messages in one user-friendly format.
- Multi-party ad hoc conferencing.
- Support for existing Avaya desk phones, conference phones, and a full range of soft clients. Plus, an attendant console to easily manage calls and workgroups.
- Reachability for BYOD users, and extension to cellular capabilities.
SOLUCIONES DE COMUNICACIONES CENTRALES DE AVAYA
AVAYA PROFESSIONAL SERVICES
Avaya le ayuda a invertir en comunicaciones rentables y emplearlas para avanzar en los objetivos empresariales, impulsar la productividad y soportar el crecimiento.
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